Terms of Service

Version 1.2 • Effective: March 2026 • See Legal Changelog

These Terms of Service ("Terms") govern your access to and use of Audit-IQ ("Audit-IQ", "we", "our", "Service").

By creating an account, clicking "I Agree", or accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are entering into these Terms on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation.

1. Service Description

Audit-IQ provides software tools that assist organisations in interpreting regulatory documents, extracting obligations, summarising requirements, mapping evidence, and organising compliance workflows.

Audit-IQ is a technology platform and does not provide legal, regulatory, audit, or compliance advice. Any outputs, summaries, or insights generated by the Service must be independently reviewed by qualified professionals before being relied upon.

2. AI-Generated Outputs

The Service uses artificial intelligence and automated processing technologies.

You acknowledge and agree that:

  • AI-generated outputs may contain inaccuracies, omissions, or errors.
  • Outputs may not reflect the most recent regulatory updates or jurisdiction-specific nuances.
  • The Service does not guarantee regulatory compliance, audit readiness, or outcomes.
  • You remain solely responsible for validating outputs and deciding how (or whether) to use them.

Audit-IQ is not responsible for decisions, actions, or omissions taken based on AI-generated outputs.

3. Eligibility

You may use the Service only if:

  • You are at least 18 years old; and
  • You have the authority to enter into agreements on behalf of your organisation.

4. Customer Responsibilities

You agree to:

  • Provide accurate information when creating an account or submitting documents.
  • Maintain confidentiality of login credentials and restrict access to authorised users only.
  • Upload only documents and data you have the legal right to process.
  • Ensure your use of the Service complies with applicable laws and internal policies.

You must not:

  • Attempt to reverse engineer, copy, scrape, or misuse the Service.
  • Upload harmful, illegal, infringing, or malicious content.
  • Use the Service to create competing offerings or provide unauthorised third-party services.

You are solely responsible for all activity conducted under your account and for all content uploaded to the Service.

5. Document Handling

Uploaded documents may be processed to provide features such as:

  • Obligation extraction
  • Requirement summarisation
  • Evidence mapping
  • Project organisation and export outputs

Documents are handled securely. Customer content is not used to train external AI models.

6. Intellectual Property

6.1 Platform Ownership

Audit-IQ retains all rights, title, and interest in and to the Service, including its software, user interface, processing pipelines, models, infrastructure, and related intellectual property.

6.2 Customer Content

You retain ownership of documents and data you upload ("Customer Content"). You grant Audit-IQ a limited, non-exclusive right to process Customer Content solely to provide, maintain, and improve the Service in accordance with these Terms and our Privacy Policy.

6.3 Outputs

Subject to your compliance with these Terms, you may use outputs generated by the Service specifically for you for your internal business purposes. Audit-IQ retains all underlying intellectual property in the Service and its technology.

7. Data Processing & Privacy

Audit-IQ processes data in accordance with our Privacy Policy.

Where Audit-IQ processes personal data on your behalf, you act as the data controller and Audit-IQ acts as a data processor. Processing is limited to providing the Service.

You are responsible for ensuring you have appropriate legal basis and permissions to upload and process any personal data within the Service.

Audit-IQ may use trusted subprocessors (including cloud and AI infrastructure providers). A list of subprocessors is available on our Subprocessors page.

8. Security

We implement reasonable technical and organisational measures to protect data, including encryption in transit, access controls, and monitoring. More details are provided on our Security page.

However, no system is completely secure, and we do not guarantee absolute security.

9. Billing, Subscriptions & Plan Changes

Audit-IQ offers subscription-based access to the Service. Fees are billed in advance on a recurring monthly or annual basis, depending on the selected plan. Payments are processed by Stripe and Audit-IQ does not store payment card details.

Plan upgrades

If you upgrade your subscription (for example, from Starter to Consultant), the upgrade takes effect immediately. A new billing cycle begins on the upgrade date, and the full fee for the upgraded plan is charged at that time. Any unused time on the previous plan is forfeited.

Plan downgrades

If you downgrade your subscription, the downgrade takes effect at the end of your current billing period. No refunds or credits are provided for unused time on the higher-tier plan.

Refunds

Unless required by applicable law, subscription fees are non-refundable.

10. Termination

We may suspend or terminate access if:

  • These Terms are violated
  • The Service is misused
  • Required by law

You may cancel your subscription or stop using the Service at any time.

Upon termination, access to the Service will cease. We may delete Customer Content after a reasonable retention period unless otherwise required by law.

11. Disclaimer of Warranties

The Service is provided on an "as-is" and "as-available" basis.

To the maximum extent permitted by law, Audit-IQ disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy or completeness of outputs.

We do not warrant that the Service will be uninterrupted, error-free, or suitable for audits or legal proceedings.

12. Limitation of Liability

To the maximum extent permitted by law, Audit-IQ is not liable for indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from or related to your use of the Service.

To the maximum extent permitted by law, Audit-IQ's total aggregate liability arising out of or relating to the Service shall not exceed the total fees paid by you to Audit-IQ in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Audit-IQ, its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to:

  • Your misuse of the Service
  • Your uploaded content or data
  • Your violation of these Terms or applicable laws
  • Your reliance on AI-generated outputs

14. Modifications

We may update these Terms periodically. If changes are material, we will provide notice via the Service or email. Continued use after updates indicates acceptance.

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Bengaluru, India, unless otherwise agreed in a separate written contract.

17. Entire Agreement

These Terms constitute the entire agreement between you and Audit-IQ regarding the Service and supersede any prior agreements or understandings.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact

For questions regarding these Terms:
📧 founder@audit-iq.com