Terms of Service

Welcome to Audit-IQ ("we", "our", "the Service"). By accessing or using Audit-IQ, you agree to these Terms of Service ("Terms"). If you do not agree, please discontinue use of the platform.

1. Service Description

Audit-IQ provides software tools that assist organisations in interpreting regulatory documents, extracting obligations, summarising requirements, and organising evidence.

Audit-IQ does not provide legal, regulatory, or compliance advice. All insights generated by the platform should be independently reviewed by qualified professionals.

2. Eligibility

You may use the Service only if:

• You are at least 18 years old, and
• You have the authority to enter into agreements on behalf of your organisation.

3. Customer Responsibilities

You agree to:

• Provide accurate information when creating an account or submitting documents.
• Upload only documents you have the legal right to process.
• Ensure that your use of the Service complies with applicable laws and internal policies.
• Keep login credentials confidential.

You must not:

• Attempt to reverse engineer, copy, or misuse the service.
• Upload harmful, illegal, or malicious content.
• Use the Service to provide competing or unauthorised offerings.

4. Document Handling

Uploaded documents may be temporarily processed to provide features such as:

• Obligation extraction
• Requirement summarisation
• Evidence mapping

Documents are handled securely and not used to train external AI models.

5. Intellectual Property

Audit-IQ retains all rights, ownership, and intellectual property relating to:

• The platform
• AI models
• User interface design
• Processing pipelines
• Generated insights

Customers retain rights to their original uploaded documents.

6. Limitation of Liability

Audit-IQ is provided on an "as-is" and "as-available" basis.

We do not guarantee:

• Accuracy of AI outputs
• Completeness of regulatory interpretation
• Suitability for audits or legal proceedings

To the maximum extent permitted by law, Audit-IQ is not liable for indirect, incidental, or consequential damages arising from use of the Service.

7. Termination

We may suspend or terminate access if:

• These Terms are violated
• The Service is misused
• Required by law

You may stop using the platform at any time.

8. Billing, Subscriptions & Plan Changes

Audit-IQ offers subscription-based access to the Service. Fees are billed in advance on a recurring monthly or annual basis, depending on the selected plan.

Plan upgrades

If you upgrade your subscription (for example, from Starter to Consultant), the upgrade takes effect immediately. A new billing cycle begins on the upgrade date, and the full fee for the upgraded plan is charged at that time. Any unused time on the previous plan is forfeited.

Plan downgrades

If you downgrade your subscription, the downgrade takes effect at the end of your current billing period. No refunds or credits are provided for unused time on the higher-tier plan.

Billing management

All subscription changes, payment methods, invoices, and cancellations are managed through our third-party billing provider, Stripe. Audit-IQ does not store your payment card details.

9. Modifications

We may update these Terms periodically. Continued use of the Service after updates indicates acceptance.

10. Governing Law

These Terms are governed by the laws of India unless otherwise agreed in a separate contract.

11. Contact

For questions regarding these Terms:
📧 founder@audit-iq.com